Shipping and Insurance
Overview
We are proud to offer fast, discreet, and fully insured shipping of your precious metals directly to your home. You can rest easy knowing we have shipped over 5 million precious metals parcels and counting. Thanks to our proprietary shipment monitoring process, our specialized insurance, and our experienced fulfillment team, your shipment is in good hands.
Shipping Methods
We ship via USPS, FedEx, and UPS. Which carrier we use depends on the contents of your order. We offer expedited shipping for a surcharge and can accommodate PO boxes & and military addresses as well. Since our fulfillment center is located within the Las Vegas Airport, we are able to load many shipments directly onto carrier planes, making delays, theft, or general losses extremely unlikely.
Shipment Packaging
When mailing valuable precious metals, discretion and protection are key. Your products are securely wrapped in protective packaging, then placed in the shipping parcel along with packing material to prevent the products from shifting during shipping.
Please note: Our return address and packaging do not give any indication of the valuable contents of the package, so you can rest assured that your packages will arrive safe and sound.
Shipment Tracking
When you place an order at JM Bullion, you can track your order’s progress from the time of creation until your products are delivered to your doorstep. As soon as your order ships, typically within 1 business day of cleared payment, you will receive an email notification of shipment. When possible, we will further email you if there is an exception or delay, when your order is out for delivery, and when it is delivered. You can also opt-in for SMS updates, or simply follow along in your
More About Shipping Insurance
Every single package we ship is sent with full third-party shipping insurance. This means that in the extremely unlikely case your package is lost or damaged in transit, your shipment will be covered. Please note that our insurance policies only extend to packages in transit – once the carrier obtains a signature or completes the delivery confirmation, our coverage ceases. It is a common misconception is that the carrier covers the shipment, this is not the case with precious metals. We insure it with a specific precious metals policy.